FAQs

What is your jewellery made from?

Our collections are made from 98% recycled metals, sourced from our trusted Italian suppliers. We champion responsible luxury without compromise.

Our pieces are made using a polished brass base, plated with either 925 Sterling Silver or Gold, and finished with our state-of-the-art E-coating. This advanced coating offers lasting protection against tarnish, water, and perspiration.

Will my products come with packaging?

Each piece of jewellery arrives in our signature branded cloth pouch – made from recycled materials and perfect for keeping your jewellery safe and beautifully stored.

Do you offer gift wrap?

Yes, we do.

Our branded paper gift bags are available to add to your order for £1.25–£1.75 each. Thoughtfully designed and made from recycled materials, they’re fully recyclable too.

Engraved pieces include a complimentary gift bag.

If you choose to purchase gift wrap, your items will arrive beautifully wrapped and ready to gift.

Where are your products manufactured?

Every piece is thoughtfully designed in our studio on the North East coast of England – a deliberate fusion of art and purpose.

Our jewellery is handcrafted in our trusted partner factory in Jaipur, India. Other collections are produced across India, the UK, and China.

Everything is carefully quality-checked by our team once it arrives at the studio, ensuring it meets our standards before reaching you.

How do I care for my products?

For more information on caring for your pieces, please visit our care guide here.

Do you offer a warranty?

Every detail of our jewellery reflects our commitment to precision and style. With a 12-month warranty as our promise of reliability, our pieces are designed to deliver standout style and dependable performance for everyday wear – just keep hold of your proof of purchase, which is required for any claims. You can find more information on returns here.

Do you offer repairs?

We don’t currently offer a repair service – but if you have any questions or concerns about your piece, we’re always here to help. Please don’t hesitate to get in touch.

Where can I find and shop your products in person?

You can explore and shop our collections in person at one of our trusted stockists.

To find a stockist near you, simply get in touch with us – we’ll be happy to help point you in the right direction.