FAQ

We have FAQ sections available for both our Retail and our Stockist stores. Please select the option below to see more details.

 

Retail FAQ

 
 

How do I pay for my order?

Website orders can be paid for via Mastercard, Maestro, Visa and Visa debit.

For further queries on orders and delivery please contact: contact@tuttiandco.com. Please contact accounts@tuttiandco.com if your query is regarding a TUTTI&CO payment.

Do products come with TUTTI&CO packaging?

Free of charge, branded Calico pouches are provided with all jewellery, scarves and ponchos.

What is the jewellery made from?

All metal jewellery is comprised of a metal alloy base coated with Antique Silver or Antique Gold plating. All products are hypo-allergenic, nickel free.

How do I care for my TUTTI&CO product?

Care cards are provided with each item of our jewellery and care instructions are sewn in to all scarves, ponchos, throws and cushions. To ensure that your jewellery purchase maintains a long life, please follow these basic instructions:

  • Do not wear jewellery in the bath, bed or when exercising
  • Always put jewellery on last when dressing
  • Store jewellery in pouch provided to minimise the effects of sunlight and slow the tarnishing process
  • Avoid contact with perfumes, hairsprays, water and detergents
  • Follow washing instructions

Where are the products manufactured?

All products are designed here in Newcastle by our in-house design team. Products are then manufactured in the Far East and Spain dependent on material required.