FAQ

We have FAQ sections available for both our Retail and our Stockist stores. Please select the option below to see more details.

 
 

Retail FAQ

 

How do I pay for my order?

Website orders can be paid for via Mastercard, Maestro, Visa and Visa debit.

For further queries on orders and delivery please contact: contact@tuttiandco.com. Please contact accounts@tuttiandco.com if your query is regarding a Tutti & Co payment.

 

Do products come with TUTTI&CO packaging?

Free of charge, each product comes specially wrapped in our signature Tutti & Co packaging.

 

What is the jewellery made from?

Our main jewellery range is brass plated in dye gold and silver, with an anti-tarnish coating. 

Our premium range is Sterling Silver and Sterling Silver plated in 18k gold.

 

How do I care for my TUTTI&CO product?

Care cards are provided with each item of our jewellery and care instructions are sewn in to all scarves and cushions. To ensure that your jewellery purchase maintains a long life, please follow these basic instructions:

  • Do not wear jewellery in the bath, bed or when exercising
  • Always put jewellery on last when dressing
  • Store jewellery in a pouch to minimise the effects of sunlight and slow the tarnishing process
  • Avoid contact with perfumes, hairsprays, water and detergents
  • Follow washing instructions

 

Where are the products manufactured?

All products are designed here on the North East coast by our in-house design team. Products are then manufactured in the UK and Far East dependent on material required.